SUG Group Benchmarking 2019/20

Point 1: Did you receive a friendly welcome when you arrived?

Response Yes / No
Number of Yes responses 14
Number of No responses 0
If not, why not? (Free text) n/a
Sample of free text comments "All staff were welcoming and very friendly and made us feel at ease throughout the day"

 

Point 2: Were you happy with the communication between the Events Team and yourself?

Response Yes / No
Number of Yes responses 14
Number of No responses 0
If not, why not? (Free text) n/a
Sample of free text comments "can't fault a single thing. Thankyou Liz, Megan and the whole team"

 

Point 3: Did our facilities meet your expectation?

Response Yes / No
Number of Yes responses 14
Number of No responses 0
If not, why not? (Free text) n/a
Sample of free text comments "lovely team and a lovely setting"

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Conferences and Events Enquiries

If you have an Event/Conference enquiry, one of our team will contact you as soon as possible.

We aim to respond to all enquiries within one full working day of receipt.

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Conferences and Events Enquiries

Conferences and Events Team
0131 474 0000